Are you using Skype (the free VOIP) service? It’s a great communication service but it still drops out once in while for me when I am calling China and sometimes running video and audio together crashes the application.
Still, I cannot complain, its free! With Skype you can talk via headset connected to your pc or through a special Skype phone connected to your pc.
In Japan, IT company Buffalo will launch a Skype phone next month that is already integrated into your keyboard so you don’t need to install anything (except the application of course!). Saves a bit on space which you can always use for another computer peripheral!
source: http://japansugoi.com/wordpress
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